Algorithms Don’t Have Empathy: Why Human Marketeers Win the "Heart" of the Consumer
Let’s be real for a second: the internet is starting to feel like a giant, automated ghost town. Every time I open a feed in 2026, I’m hit with a wall of text that was clearly written by a machine that has never tasted a good kottu, never been stuck in Colombo traffic, and certainly never felt the "mini-heart attack" of a client's 5:00 PM Friday email. We’ve reached a point where everyone is trying to automate "connection," and frankly, it’s getting weird. As a digital marketing executive,...